SUMMARY

Operations-focused leader experienced in relationship management, workflow improvement, and organizational performance. Proven ability to implement process improvements and reduce costs while maintaining quality, including reducing expenses by 25% and staffing requirements by 33%. Cross-cultural experience working in the United States and Portugal.

Key Outcomes

• Reduced departmental expenses by 25% and staffing per production line by 33%
• Co-founded and transitioned a local organization to national leadership
• Built and maintained financial partnerships across U.S. and Portuguese contexts

capabilities

Workflow Design · Process Improvement · Operational Efficiency · Systems Development
Team Leadership · Coaching & Mentoring · Performance Analysis · Public Speaking

experience

Missionary / Organizational Development

Developed and led organizational initiatives, including relationship management, coaching, and system development, resulting in the establishment of a local organization.

Co-Founder, Cidade Colina

Established organizational structure, developed leaders, and transitioned operations to national leadership.

Assistant Pastor

Led teaching, mentoring, and program coordination within a community setting.

Graphics Manager

Improved production systems and reduced costs through workflow redesign and team leadership.

education

B2 Portuguese Certificate, University of Lisboa (ICLP)
Bachelor of Science in Biblical Studies, Tennessee Temple University